DAPITAN
CITY: This city received a satisfactory rating in Citizen Satisfaction Index
System (CSIS) conducted by DILG and in partnership with Jose Rizal Memorial
State University as partner in local resource institute.
Based
on the survey, Dapitan’s overall satisfaction is about 60 percent, this means the
government has satisfactory performance as expected.
The
survey also shows that 54 percent of its citizens are generally aware of the
programs and services of the city government while almost half of the overall
populace availed the programs and services.
Specific
to each program and services surveyed, health services got high satisfaction
rate followed by programs for support to education and agricultural support and
services.
Next
is environmental management services, then public works and infrastructure
services and governance and response.
Local
government programs and services were high on environmental management services
and public works and infrastructure services.
The
survey further recommended to the local government to utilize information
campaign to improve citizen’s perception of the city.
About
150 respondents were asked to rate the overall services of Dapitan City through
face-to-face interview and multi-probability selection.
DILG
Reg. Dir. Paisal O. Abutazil said that the CSIS is part of their initiative in
helping the LGU to improve the delivery of local services.
The
result was presented in the presence of city mayors, SP members, and department
heads of Dapitan last Dec. 17, 2014.